3.7 Closing problems

If the change requested for a specific problem is completed and closed, you can close the problem  (and  all  the  other  problems  that  might  be  linked  to  the  change).  If no change is associated with a problem, you can close it once it is resolved.

A problem can be closed by either of these two methods:

● Click on More in the top-right corner of the problem’s detailed view and click Close.

● Click on the Status drop-down and select Closed. Then click on Update.