4.4 Adding planning details

Once a change request is initiated, you need to plan the implementation of the change before you can send it for approval. As you do, keep updating the change entry in Dworkin helpdesk.

On the change’s detailed view, you can add the following planning details:

● Reason for Change

● Impact

● Rollout Plan

● Backout Plan

1. To add these details to the change, visit the change’s detailed view and click in the corresponding box.

2. Enter the information and format it. Attach any relevant file that might provide additional information by clicking on Attach file. Click Add once done.