6.1 Adding CIs

Dworkin helpdesk lets you add and track details like ownership, maintenance, cost, relationships with other CIs etc. all the way to the end of the CI’s lifecycle.

Here are the level 1 and level 2 categories for CIs in Dworkin helpdesk.

 1. To add a CI, go to the CMDB tab and click on Add New in the top-right corner.

2. In the ‘Add New’ form, fill the details of the CI you want to add and upload any relevant file. Click  on Save when done.